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For the beginning send us the letter containing the following string: HELP Send this letter to the following address: subscribe@Felist.Com |
To get our free subscription, you need to read this text, and then register your address using the link "New subscriber", or the command CREATE when managing your subscription via mail. If you want to subscribe your pager or phone, then read this item. Please, do it BEFORE subscribing. Note ! To be able to manage subscription on the web your browser should understand (cookies). Without them you won't be able to use web interface for managing your subscription. Then you will need to confirm your subscription, using the code that we will send to you, as described in the item "Confirmation of subscription" You can manage your subscription using Web interface at the following page "Mailing List Service" or robot for managing your subscription by mail at the address subscribe@Felist.Com using:
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When the subscriber enters his address to our database, or when the address of the existing subscription changes, or if the term of locking due to delivery errors or "Locked by subscriber" has expired we send you the message asking you to confirm your subscription. If you haven't received the message asking you to confirm your subscription, you can order a copy of this message using item "Enter -> Subscription status" or command INFO, if you manage your subscription via e-mail.
To confirm your subscription it is enough to use the link specified in
the confirmation request message or common item
You will receive the "Subscription status" reply message formatted as you have specified when subscribing. This will mean, that your subscription has been confirmed successfully. If you won't confirm your subscription till the date specified, it will be deleted automatically. Consequently, if someone has subscribed you without your consent, you may simply ignore the confirmation request message. Don't be afraid. You will only need to confirm you subscription once - when you decide to subscribe. All subsequent changes for existing subscription do not require confirmation. Notice that you can modify unconfirmed subscription, but you will start receiving the letters only after you confirm your subscription.
When managing your subscription via e-mail
(for example, if you have no access to web) you may use alternative
method - write a letter to the following address
Contents of the confirmation letter may be arbitrary, it won't be analyzed. What really does matter is the Subj: field of the confirmation message, which must contain the text from the Subj: field of the source message without changes because your message will be processed using this data. Carefully check the Subject: field of the confirmation message, because some mail clients are inclined not to copy the whole content of this field !
Example:
If after sending confirmation message you receive another confirmation request message, this means that the address for confirming subscription was recognized, but the Subject: field could not be recognized completely. Check your letter carefully and try again. If you do not get any reply during an hour or so (if you are connected using slow lines, this time interval may increase), this means that the robot haven't managed to recognize from the contents of the Subject: field even the address to be confirmed (to which it send the reply). Check your letter carefully and try again. |
How to set subscription format for each list separately [ NEW ! ] 07/VIII 2001 Format, in which you subscribe to the list, is defined by common format, which you have chosen for you subscription. Common format you can change through Enter -> Format when managing subscription through web and by command FORMAT when managing via e-mail. In future you can change format of any list at any moment. When managing subscription through web, you should:
When managing subscription via e-mail, specify the format you need at once (when subscribing to the list). Or change it later, using command SUBSCRIBE and specifying format. |
If you do not need your subscription for some time (for example, you are going to have vacation), you can simply suspend your subscription using "Enter -> Locks" or using subscription modification commands when managing your subscription via e-mail. If the subscription won't be unlocked within 16 weeks, it will be changed to the status "Confirmation required". In this case the subscriber will receive the confirmation request message. |
If our server receives undelivery reports from your mail system for three days hand-running, your subscription will be locked automatically. To check your subscription status and unlock your subscription go to "Editing subscription". If your subscription is locked, you will be warned. To unlock the subscription use item "Locking". If you do not unlock the subscription within 10 days, it will be changed to the status "Confirmation required". In this case, a confirmation request message will be sent to the subscriber. Besides locking due to delivery errors there is the so-called administrative lock. We use it, if in response to delivery we receive from your address automatic replies that inform about your absence in the office, delivery reports, read notifications and other messages that must not be sent to our address by itself. First, it hampers us in our work, and, second, it indicates that your mail system (or that of your provider) is configured incorrectly. We do not send notifications on administrative lock - we behave just as you do in respect to us. For administrative lock to be deleted, send us the message, explaining the reasons, because of which you wanted to turn our address into wastebasket by filling it with trash. |
The subscription will be deleted, if we receive notification from your mail system, informing us that the address you have specified is unknown to it. The subscription will also be deleted, if you do not confirm it within the time period specified. The subscription locked due to delivery errors may be deleted after its changing to the status "Confirmation required". The subscription suspended by subscriber may be deleted after its changing to the status "Confirmation required". |
Yes, the letters of our lists from time to time may include the attached file(s). But, please, notice
If the letter with attachment is "from our service" and there is an instruction to do anything with it in it - this is not our letter. We will be very glad, if you will send us such a letter, if you'll get it, to the address support@felist.com |
The typical reasons:
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The practice has shown that you may receive several copies of the same message due to the following reasons. They are listed below (sorted by frequency, in descending order):
If none of the above described matches your case, then contact us. DO NOT FORGET TO SEND COMPLETE HEADERS OF THE "ORIGINAL" AND "COPY". |
This depends on your luck. To support the respond time of our server at the satisfactory level we have selected the following approach. Messages are not sent individually to each subscriber. Rather, they are grouped in "packs", each or which contains 50 messages. Each "pack" is delivered by individual process. Because of this, you may be simply unlucky, especially if you are 50-th in the queue, and most other subscribers in a group have slow connection. |
Delivery method described in the previous answer has just another limitation, which allows to avoid performance problems. Each delivery of the list can last no more then 24 hours. The messages that remain undelivered during this interval, are deleted automatically. It is also possible that your case is described in the answer to the question "What's wrong with the corporate POP-mailbox". Furthermore it is necessary to remember (it is especially important for users of free mailboxes) that sometimes your box is limited on the sizes. Then it becomes overfilled where can the letters of the lists get to? You are right! Exactly into that place, about what you have thought. What is more interesting - even our answers to your complaints about absence of the letters, frequently come back for the same reason. The conclusion - mailbox should be purged regularly. |
Typical reasons:
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or I cannot read messages with quoted-printable encoding When delivering messages to certain subscribers, the messages are automatically converted to base64 or quoted-printable encoding. This fact is indicated by a string similar to (for base64): X-MIME-Autoconverted: from 8bit to base64 by cellar.felist.com in the message header. The message itself consists from the strings like : zSDzzNXWwtkg8sHT09nMy8kNCtPF0tfF0sEg58/Sz8TTy8/KIOvP1C4NCg0KLS0tLS0tLS0t or (for quoted-printable): X-MIME-Autoconverted: from 8bit to quoted-printable by cellar.felist.com in the message header. The message itself consists from the strings like : =E1=CE=C7=CC=C9=CA=D3=CB=C9=C5 =CB=D2=CF=CC=C9=CB=C9 This is caused by the fact, that in the course of delivery, my mail server receives from your mail server the warning message informing that it cannot receive the text (8bit). Because of this, my mail server has to encode the text in such a way, as to allow your server receive the message (7bit). These problems are caused by the settings of Your mail server, and I strongly recommend you to contact Your provider and/or administrator. I cannot do their job for them ! |
or I've subscribed, but get messages of the lists I haven't subscribed to If you receive the messages that you did not subscribe, check the following variants:
The last item may produce the most interesting effect - all recipients in your company start receiving all messages, subscribed by more than one person. If your case is different from all situations described above, contact us AND DO NOT FORGET TO ATTACH FULL HEADERS OF THE "PROBLEMATIC" MESSAGE. |
The Subj field for letters of our lists is formatted according to Network Standard (RFC). If it contains 8-bit symbols it may look something like: Subject: =?koi8-r?q?=F3=CF=D3=D4=CF=D1=CE=C9=C5?= This should be correctly interpreted by all mail programs that can work with MIME messages. |
If you want to subscribe PDA under Palm OS, then set appropriate parameter of subscription then subscribing, or replace it for the necessary one later using "Subscription options" or command OPTION+ then managing subscription via e-mail. Confirmation request message and subscription status messages you will receive as ordinary letters. The issues of the lists you will receive in format Doc. Now the subscription format Text is automatically set. We recommend to visit Palm.Subscribe.Ru - here you will find Archive of the lists with the possibility to get the issues in format Doc and some useful information about Palm OS.
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In each section of the List Catalogue there is a list, named "Pilot subscription to the lists of the section". This is an opportunity to receive first three issues of each new list of the appropriate catalogue section and all its subsections automatically. Reading them you can decide, whether the given list is interesting to you or not and, if want, to subscribe directly from the letter. From the fourth issue on you won't receive pilot issues of this list any more. For simplification of sorting of the letters all pilot issues have in the beginning of the field Subject: a prefix 'Pilot:', the list-id any pilot list begins with probe. The lists 'For everyone' have no pilot issues. Be attentive subscribing to the lists of this kind. If you subscribe to the list of some section and one or several its subsections simultaneously, you will receive some letters containing the same information! |
Each list master has an opportunity to add to its list the addresses, which he would like to see among his subscribers. How to do it, on the one hand, having informed the potential subscribers about it and on another - not allowing to compel subscription ? For this purpose we have introduced a concept "Invitation to subscribing". If your address is added by list master to the list of those people, whom he wants to be his subscribers, and you aren't the subscriber of Felist.Com yet, you receive standard message with the request to confirm subscription. Having confirmed subscription, you accept the invitation of the list master. If you are already our subscriber and you aren't subscribed to the list, which master invites you, you receive the letter "Subscription status" with the description of this list and address of the page where it is possible to get to know examples of its issues. To accept the invitations subscribe to inviting list as usual. Besides, to simplify acceptance of invitation, in "Managing subscription" the special item containing enumeration of the lists, which masters have invited you. If you do not have any invitation, this item will be automatically hidden. If you do not want to accept invitation, simply ignore it and it will be automatically deleted within a week. If you do not want to receive the invitations from anybody from the list masters at all, take advantage of section "Subscription options" and mark item "not to accept invitations to subscribe" or use command OPTION if you manage subscription via e-mail. If list master bothers you with his invitations, please contact us, having attached a copy of the letter with the invitation.
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If you want to read Russian text (our russian lists for example) and your software doesn't allow it, then try to use advices from the site KOI8-R - Russian Net Character Set |
If you want to subscribe a pager or phone, then set appropriate parameter of subscription using "Subscription options" at once or replace it for the necessary one later. We provide subscription for devices of following kinds:
If your device isn't mentioned above - contact us and we will try to solve the problem of subscription to it. Such subscription has the following features:
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If for some reason you cannot receive the letters of the lists on days off, take advantage of a setting "Subscription on working days". It is accessible through "Subscription options" or command OPTION when managing subscription by e-mail. If you set this parameter, your subscription won't be taken into account at sending of the lists issued from 15:00 on Friday till 03:00 on Monday. In this period the delivery of only those lists is possible, which were issued on Friday before 15:00. They can still be standing in line for sending. |
If you subscribed to one of our lists using "Fast subscription" (i.e. via form on the other server) and you are one of our subscribers yet, the following will happen.
If you were not our subscriber, then:
Do not forget to reply the confirmation request message to confirm your subscription.
Later you can change your subscription at Mailing List Service via
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We have made short descriptions for mail clients listed below:
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Most mail clients can automatically direct incoming messages to several folders using the rules specified by the user. Messages from Felist.Com contain special attributes intended to simplify this task: All messages contain in the header the following field All messages contain in the header the following field All messages contain in the header the following field where the words news.felist are the list-id (in this case that is "News of Felist.Com project"), the issue of which the received letter is. Each list has its own code. You may see it in List Catalogue. We have made short descriptions for mail clients listed below:
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If you have selected HTML format, and your computer attempts to establish Internet connection all by itself, this is due to the "Autoload Images" in the software used for viewing HTML messages. For example, you are not surprised, if your browser loads both the page and its images. This is the same case - HTML message is normal Web page that you have received by mail. If you did NOT select HTML format for your subscription - scan for viruses. |
The phrase "Many employees in my organization have been subscribed to your lists, and this overloads our network with increased traffic" is not the reason for corporate subscription. The technology of sending lists already contains traffic optimization. Your mail server will receive one message with the address-list, rather then many copies of the message addressed to each recipient personally. |
If you never receive subscribed messages or if you received some, but subsequently the messages fail to be delivered, then one of the most frequent reason is that your organization uses the corporate POP-mailbox. Corporate POP-mailbox is normal personal POP-mailbox, used as a corporate one. Generally this is explained by "convenience and simplicity" (the argument of the postmaster) or "convenience of delivery" (provider's argument). Negative consequences of collective usage of the thing that was developed for individual usage, are not noticeable in most cases. However, if the incoming message is not formatted as usual - mail will be lost immediately. Why ? It is simple. Mail delivery protocol transfers information on the recipients in mail transfer commands rather than in the message itself. True message recipient need not be mentioned in the To: or CC: fields or even in the Received: field reserved for internal usage. Mail transfer systems, that are fully compliant to the network standards, will be working perfectly. Thus, information on the recipients is lost when using the corporate POP mailbox. What happens if the message with a list of recipients arrives to the corporate POP-mailbox ? This depends on the message structure. If the true recipient is specified in the message header - you are lucky. If recipient address is specified in the Bcc: field, everything depends on the settings of intermediate mail servers. Pray, and, perhaps you will receive the message. To summarize, the corporate mailbox is the Good Thing, when you do not want to bother with the settings of the mail server. In more complicated situations you will lose your mail. The lists are typical example. Recipients are specified in mail transfer commands rather than in the message (it decreases the traffic and allows some privacy, this way we do not show the list of subscribers). As a result if only one person in the whole organization has subscribed to some list, - everything is OK (depending on the settings of mail gateways). If someone else subscribes to the list, then both of you won't receive subscribed messages, because the message has no recipient address. The message will be delivered to the corporate mailbox (because at this stage recipients are known), but there it will be lost, because the provider does not notice that recipients are not specified explicitly and simply lost the recipient list. What can be done ? Do not be lazy and support normal mail system. Comment for administrators. The presence of recipient address in the Received: field on intermediate relays and target server depends on their individual settings. For example, default settings of sendmail imply, that the recipient is specified in the Received: field, if there is only one recipient (i.e. there is only one RCPT command in the course of transferring this message). SMTP servers that deliver mail to the corporate mailboxes must solve this problem themselves, because the recipient list is lost precisely at the moment when the message arrives to the corporate mailbox, rather then on the intermediate servers. |
The To: field contains the list code rather than real recipient. This can be used for sorting the messages. We did it, because the messages are not sent individually to each subscriber. It will never be changed. Individual delivery to each recipient is slow and generates intensive traffic. Besides, the method we use is faster and generates less traffic. Furthermore, when transferring mail using SMTP, the To:, Cc: and Bcc: fields are not analyzed at all - mail servers specify recipients using RCPT commands of SMTP protocol. If your server works with SMTP incorrectly, go to your system administrator with your complaints. Typical example of incorrect reception of mail is a corporate POP-mailbox |
Just imagine the message size in this case ?! We assume that you have enabled the autoloading images option. The letters include absolute link to the pictures. |
Even if you selected HTML format, subscription status messages will be in the MIME format. This is easier for us. |
If other site that has its own list, decides to transfer to us its distribution and support of subscriber database, then for every address from list of subscribers the following events take place:
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In the Text and HTML messages extra spaces may appear in the Subject: field. This is caused by errors of handling MIME-encoded Subject: field by mail client. We have performed some corrective actions to mask this effect. Most probably, you won't notice it at all. Currently, this bug is found in the following programs: |
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